Privacy Policy

Last Updated: August 9, 2026

Bin Refreshed LLC (“Bin Refreshed,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request or purchase our services, communicate with us, or otherwise interact with Bin Refreshed. By using our website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you provide directly to us as well as certain information that is collected automatically when you use our website.

Information You Provide to Us

When you request information, schedule service, create an account, make a purchase, contact us, or otherwise interact with Bin Refreshed, we may collect information such as:

Name
Email address
Telephone number
Billing and service address
Account or login information
Service preferences and scheduling information
Information submitted through forms on our website
Communications you send to us
Customer service requests
Referral or promotional information
Other information you voluntarily provide

We collect this information when reasonably necessary to provide our services, communicate with you, process your requests, and operate our business.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics services, pixels, tags, scripts, and similar technologies. This information may include:

IP address
Browser type
Device type
Operating system
Approximate geographic location derived from your IP address
Pages viewed
Links clicked
Referring website or source
Date and time of visits
Time spent on pages
Website interactions
Advertising or campaign information
Other website usage and diagnostic information

This information helps us understand how visitors find and use our website and allows us to improve our website, services, advertising, and customer experience.

How We Use Your Information

We may use information we collect to:

Provide and manage trash can cleaning services
Schedule and fulfill service appointments
Process transactions and payments
Communicate with customers regarding scheduled services
Send appointment confirmations, reminders, updates, and service-related communications
Respond to questions and customer service requests
Maintain customer accounts and service records
Personalize and improve the customer experience
Improve our website, services, and marketing
Measure website traffic and performance
Understand how customers find and interact with our business
Measure the effectiveness of advertising and promotional campaigns
Provide promotions, special offers, referral offers, or marketing communications where permitted by law
Prevent fraud, abuse, and unauthorized transactions
Protect our website, customers, and business
Comply with applicable laws and legal obligations

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate properly, remember preferences, analyze website traffic, measure advertising performance, and improve our services. Cookies are small data files stored on your computer, smartphone, tablet, or other device when you visit a website.

Types of Cookies We May Use

Essential Cookies: Cookies necessary for website functionality and operation.
Preference Cookies: Cookies used to remember certain selections or settings.
Analytics Cookies: Cookies that help us understand how visitors find and use our website.
Advertising and Marketing Cookies: Cookies and similar technologies that may help us measure advertising campaigns and website conversions.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of our website.

Analytics, Advertising, and Third-Party Technologies

We may use third-party analytics, advertising, website, scheduling, communication, and marketing technologies to help operate, analyze, advertise, and improve our business.

These third-party services may collect information about your interaction with our website through cookies, pixels, tags, scripts, and similar technologies. Information collected may include device information, browser information, IP address, pages visited, referring sources, website interactions, and information relating to advertising or marketing campaigns.

These technologies may help us:

Measure website traffic and website performance
Understand how visitors interact with our website
Determine how visitors found our website
Measure advertising effectiveness
Track conversions such as service inquiries, registrations, purchases, or bookings
Understand which marketing campaigns generate customer activity
Improve website functionality and customer experience
Improve our marketing and advertising efforts

Third-party providers may collect and process information according to their own privacy policies, terms, and data practices. Their privacy practices are controlled by those providers and not by Bin Refreshed.

Online Payments and Stripe

Bin Refreshed accepts online payments through Stripe.

When you make an online payment, your payment information is transmitted to and processed by Stripe. Depending on the payment method you choose, this may include information such as your credit or debit card number, expiration date, security code, billing information, and other information necessary to process the transaction.

Bin Refreshed does not generally receive or store your complete payment card number or card security code. Payment information is processed by Stripe using its payment-processing systems.

Stripe may collect and process information in accordance with its own privacy policy and terms.

We may receive limited transaction information from Stripe, such as payment status, transaction amount, transaction date, customer information, and transaction identifiers. We may retain this information for accounting, customer service, fraud prevention, transaction management, and business recordkeeping purposes.

How We Share Information

We do not sell your personal information in the ordinary meaning of selling personal information for money.

We may share information with third parties when reasonably necessary to operate our business, provide our services, process transactions, analyze website activity, communicate with customers, or conduct marketing. These third parties may include:

Payment processors
Website hosting and technology providers
Scheduling and customer-management providers
Email, text messaging, and communication providers
Analytics providers
Advertising and marketing platforms
Professional advisers such as accountants, attorneys, or insurers
Government agencies, regulators, courts, or law enforcement when required or permitted by law

We may also disclose information when we believe disclosure is reasonably necessary to protect our rights, prevent fraud, enforce agreements, protect customers or others, investigate suspected wrongdoing, or comply with a legal obligation.

Advertising and Marketing

We may use information collected through our website to understand the effectiveness of our advertising and marketing campaigns and to improve how we promote Bin Refreshed.

Third-party advertising platforms may use cookies, pixels, tags, or similar technologies to measure interactions with advertisements and determine whether users subsequently visit our website or take certain actions, such as submitting a form, requesting information, scheduling service, or completing a purchase.

Depending on the services and technologies being used, these providers may collect and process information according to their own privacy policies.

Email, Text Messages, and Other Communications

If you provide your email address or telephone number, we may use it to communicate with you regarding your services, appointments, account, inquiries, transactions, customer support requests, or other interactions with Bin Refreshed.

Where permitted by law and where appropriate consent has been obtained, we may also send promotional messages, special offers, referral information, discounts, service reminders, or other marketing communications.

You may unsubscribe from promotional email communications by using the unsubscribe option included in applicable emails or by contacting us at support@bin-refreshed.com.

Service-related communications that are necessary to provide services you requested, manage transactions, or communicate important account or scheduling information may continue even if you opt out of promotional communications.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, destruction, or misuse.

However, no website, electronic transmission, storage system, or method of transmitting information over the Internet can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.

Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain customer and transaction records, process payments, resolve disputes, enforce agreements, prevent fraud, comply with legal obligations, and support legitimate business purposes.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal or business requirements.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

You may contact us to request that we:

Provide information about personal information we maintain about you
Correct inaccurate or outdated information
Delete certain information when legally permitted
Update your contact information
Address questions regarding how your information is collected or used
Stop certain promotional communications

Some information may need to be retained when required or permitted for legal, accounting, tax, fraud prevention, transaction, security, or legitimate business purposes.

Children’s Privacy

Our website and services are intended for individuals seeking residential or commercial trash can cleaning services and are not directed toward children.

We do not knowingly seek to collect personal information from children through our website. If we become aware that personal information from a child has been collected inappropriately, we may take reasonable steps to delete it.

Third-Party Websites and Services

Our website may contain links to websites, platforms, or services operated by third parties.

Bin Refreshed does not control the privacy practices, security, content, or data handling practices of third-party websites or services. When you leave our website or interact with a third-party service, that provider’s privacy policy and terms may apply.

We encourage you to review the privacy policies of third-party services you use.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, third-party providers, business practices, or legal requirements.

When we make changes, we may update the “Last Updated” date at the top of this Privacy Policy. We encourage visitors to periodically review this page for changes.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how Bin Refreshed handles personal information, please contact us:

Bin Refreshed LLC

Email: support@bin-refreshed.com

Website: Bin-Refreshed.com